Shipping Policies and Procedures We strive to make the checkoutprocess as seamless as possible, so you can enjoy your purchase without any surprises or delays.
DOMESTIC SHIPPING
SUBSCRIPTIONS
Shipping is included (no extra charge) and we usually ship within one business day.
Packages are sent via USPS Ground with tracking.
Delivery takes 3-5 days.
SOCK SHOP PURCHASES
$5.00 Flat Shipping Fee on orders less than $35
Free Shipping on Order $35 or more
Package are processed almost immediately (within 24 hours)
Monday - Saturday
Delivery takes 3-5 days.
* Please note, worldwide conditions may cause delays.
(We can customize shipping options, including expedited shipping)
INTERNATIONAL SHIPPING
We are a U.S.-based company: Worldwide Shipping, including deliveries to all EU countries.
All orders shipped to countries within the European Union (EU) or United Kingdon will have taxes and duties paid at checkout.
*When we ship to Canada, your order may be subject to Canadian import taxes such as GST/HST, provincial taxes, and any applicable duties. These are assessed by the Canada Border Services Agency (CBSA), not by us.If we are required to collect Canadian GST/HST at checkout, it will appear on your order. If not, the carrier may collect taxes and duties upon delivery. These charges are standard for international shipments and vary by province.
** Each monthly shipment (subscriptions) is treated as its own import, with its own declared value, and its own duty/tax calculation.
******So, if a shipment is under CAD $40, customers generally pay nothing when shipped by our courier.
SUBSCRIPTIONS
$6.00 (USD) per month shipping fee
(Price reduces per month with prepaid subscriptions)
Packages are sent via UPS (Mail Innovations) with door to door tracking.
Sock Panda processes international packages weekly (usually Wednesday) and delivery time should take 8-12 business days depending on where you live.
SOCK SHOP PURCHASES
$7.00 (USD) Flat Shipping Fee on orders less than $35 (USD)
Free Shipping on orders $35 (USD) and more.
Packages are sent via UPS (Mail Innovations) with door to door tracking.
Sock Panda processes international packages weekly (usually Wednesday) and delivery time should take 8-12 business days depending on where you live.
Partnered with EAS for EU and UK Compliance
* Please note, worldwide conditions may cause delays.
We can customize shipping options, including expedited shipping)
PLEASE CONTACT US WITH QUESTIONS OR CONCERNS. WE ARE VERY HELPFUL!
YOU CAN DO SO EITHER THROUGH THE ACCOUNT MANAGEMENT PORTAL, SENDING AN EMAIL TO PANDA@SOCKPANDA.COM OR CALLING US AT (650) 307-6257.
